PASSIONATELY CREATING
FAQ'S
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WHAT IS INCLUDED IN MY PRICE?
You are paying for the photographer’s time, expertise, and digital images (please read your package descriptions) before you pay your deposit! You will have rights to print these images at any place of your choice. Actual prints are not included unless stated in the package description. Additional digital images can be purchased for $20.00 per photo. The more time you choose the more images you will have to choose from (Wedding and special event pricing are different). Online proofing gallery with hosting for one month, light editing of each image.
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HOW MANY Looks DO I GET?
You’ll receive 1-2 outfit changes depending on your package (please read your package descriptions). Some packages include unlimited outfit changes within the session time. However, please remember that the more outfit changes within a set time frame, the fewer photos you’ll have to choose from with each outfit change.
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WHAT SHOULD I EXPECT AFTER THE SESSION?
About 10-14 business days after our session, you’ll receive a link to your viewing gallery with watermarked proofs. From there, you will be able to view, select, and order the images that you love, and you’ll be able to share the gallery with your family and friends. Weddings, Boudoir, and Newborn Sessions are different and require more editing time. Please understand that photography is one of my many businesses. I cannot promise any deliveries before the 10-14 business day period. I know waiting to see the finished photos can be hard, so I like to share "sneak peeks" while I am working on your session!
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WHAT SHOULD I EXPECT AFTER THE SESSION?
About 10-14 business days after our session, you’ll receive a link to your viewing gallery with watermarked proofs. From
there, you will be able to view, select, and order the images that you love, and you’ll be able to share the gallery with
your family and friends. Weddings, Boudoir and Newborn Sessions are different and require more editing time. As
stated before: please understand that photography is one of my many businesses. I cannot promise any
deliveries before the 10-14 business day period. I know waiting to see the finished photos can be hard, so I like to
share "sneak peeks" while I am working on your session!
WILL YOU POSE US?
Yes, I do light posing, depending on the session. I actually love following my clients around and getting more natural
poses. I like to capture clients as they truly are. I’m open to recommendations and props so if you know a look you
want, I’m open to trying it out. Just contact me prior to our session so that we can discuss your ideas.
WHY DON’T I GET ALL OF THE PHOTOS YOU TOOK?
Sometimes, when a client sees their gallery of images they ask where all the rest are. In any session, I will be
making rapid real-time adjustments which requires test shots, changing up composition and solving any lighting
challenges to ensure that I create the perfect image for delivery. I end up taking lots of excess images that help
create the final product, but they are not the final product, and won’t be treated as such. Other images you
don’t get to see are the outtakes, blurry shots, and duplicates. For any given photo you see, there may be dozens
that are slight variations on it that are a bit less good. Eyes closed, hair in the face, mouth open. etc. I spend my
time combing through all of them, doing side-by-side comparisons until I landed on the best ones. I will never
have two different photos that are both great and only give you one of them. Part of my job is to sort through all
the excess, so I can give you what you need: quality, professional photos.
WHY ARE THE ONLINE PICTURES WATERMARKED?
All pictures are watermarked with a PROOF watermark until you select your picks (the number of picks you get varies
per package). Only your picks will be un-watermarked. Additional rights for portraits can be purchased. ($25.00 per
image). This means you will have the ability to download or save without PROOF watermark to your personal computer,
print, and share with family and friends.
HOW LONG WILL THE PHOTOS BE AVAILABLE ONLINE FOR TO VIEW?
Each gallery will be available online for 1 month.
HOW MANY PHOTOS CAN I CHOOSE OUT OF MY PACKAGE TO BE RETOUCHED?
Please see your package details for this information. Additional photos for retouching are available for purchase.
WEATHER
I reserve the right to reschedule our session based on poor weather conditions, I will do my very best to
accommodate both of our schedules, but if you cannot or choose not to book another session you will forfe it your
deposit.
PAYMENT OPTIONS
Credit cards (accepted through PayPal and Stripe only)
CANCELLATIONS & RESCHEDULING
Cancellations must be in writing. If you cancel session without at least 14 days, without rescheduling for a new time
slot you forfeit your deposit on the session. I understand life and emergencies do happen and reserve the right to
handle those on a case-by-case basis.
TRAVEL
Yes I do charge travel fees depending on the location of the session. I customize each quote to the specific details
of each client and session. Travel fee is required if outside of the Sacramento area.
ARTISTIC VISION
By hiring me to capture your photos you are trusting me to capture my vision of your photo session. Please look at
my portfolio style before booking. If you prefer a certain look please let me know before the session and I will do
my best to accommodate. Additional costs per photo apply for extra editing requests.
COPYRIGHT
Kayla Chew Photography reserves all copyrights of photos. Client photos are released for personal printing only
with a print release form provided by Kayla Chew Photography. Client photos are not authorized for commercial
use without approval and proper compensation to Kayla Chew Photography.